The atmosphere was very pleasant, with the rooms being comfortable and clean. The staff, especially Helen, were exceptionally attentive, offering helpful recommendations and assisting with local tours. It’s conveniently located within walking distance of the old town and lovely restaurants.

No elevator access.

Small but clean pool offered a refreshing spot to cool off after a hot day. Ideal location with only a 10-minute walk to the ancient town and nearby convenient mini-marts.

No lift means navigating several stairs, which could be a challenge for those with mobility issues. Noise travels quite easily through the building, although the considerate guests helped minimize disruption.

staying at this hotel was almost lovely, except for the bedbug bites I woke up with and a laundry service that returned my clothes stained. I guess I expected a room upgrade after such a nightmare, but no. the staff were nice, but they clearly have no idea what a true luxury experience is.

All Pros, no Cons

The staff, especially Lilly and Lucy, were incredibly friendly and provided exceptional service. The indoor pool was refreshing, and the hotel's convenient location made accessing local attractions a breeze.

Helpful receptionists' recommendations

I had an awesome two-night stay! The breakfast was delightful, offering a fantastic range. the bike tour led by Bao was a highlight. the noise from the street was a bit bothersome.

The facilities were excellent, especially the spacious room and the laundry service. The location was spot on too! I felt directly at home with the warm welcome from the staff.

The stay at Hoa My was excellent due to the spacious room and the amenities available. The hotel features an indoor pool which provided a refreshing retreat after a long day, and the restaurant offered a variety of delicious dining options. the staff demonstrated remarkable attentiveness and support in fulfilling any requests, which significantly enhanced the overall experience.

The only downside was the absence of an elevator, making it challenging to navigate the stairs with heavy luggage.

The service stands out remarkably, with the staff going above and beyond to assist, even providing extra towels and helpful insights for local activities. The location is quite convenient, allowing for easy walks to local shops and attractions. the breakfast selection felt limited after a few days, and a lack of an elevator made navigating the stairs challenging. the noise levels from outside could be an issue for light sleepers.

A Perfect Family Getaway with Exceptional Staff

Our stay was delightful! The breakfast surpassed expectations with a range of options that catered to our family. The staff were incredibly warm and attentive, making our stay feel like home.

Great location, friendly staff, but their internet was unreliable during my stay.